Política de envío

AromaWorldus.com orders are processed and shipped on business days (Monday - Friday, excluding major holidays). Please allow 5-7 days for processing and 5-8 days for standard delivery.

Addresses outside the contiguous United States (APO/FPO, Guam, Hawaii) may take longer.

If an item you selected is temporarily out of stock at the time of your order, you will receive an email notifying you of the expected ship date of the backordered item. Backordered items will be shipped as soon as they become available.

SUBSCRIPTIONS

Shipping details for subscription items can be viewed and edited by creating an account, logging in, and visiting the Manage Subscription dashboard. You may pause and postpone shipping dates for these types of orders as needed.

INTERNATIONAL SHIPPING

Shipping rates vary per location due to duties and taxes and will be converted to your local currency. The exact shipping options for your country will be presented during checkout.

Delivery times vary by destination country. For applicable countries, duties and taxes will either be automatically calculated in the product price or during checkout.

If your order has not arrived within 3 weeks of order placement, please contact us for an update.

LOST, STOLEN OR DAMAGED PACKAGES

If your order arrives damaged, does not arrive, or is marked as delivered but you did not receive it, email support@aromaworldus.com with your order number, and photos where relevant. We will investigate with the carrier and either send a replacement or issue a refund. Please keep the original packaging until the issue is resolved, as the carrier may ask for photos of it.

QUESTIONS

Email support@aromaworldus.com or call 786-470-4993. We reply Monday through Friday, excluding major holidays.