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12 Jul 2023
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Terms & Conditions
Welcome to Aroma World! Please read these Terms of Service carefully before using our website and purchasing our products. By accessing our website or purchasing any of our products, you agree to be bound by these Terms of Service, as well as any terms, agreements, guidelines, and disclosures incorporated by reference. If you do not agree to these Terms of Service, please do not use our website or purchase any of our products.

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence or that you have given us your consent to allow any of your minor dependents to use this site. You may not use our products for any illegal or unauthorized purpose, nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws). You must not transmit any worms or viruses or any code of a destructive nature. A breach or violation of any of the Terms will result in an immediate termination of your Services.

We reserve the right to refuse service to anyone for any reason at any time. You understand that your content (not including credit card information) may be transferred unencrypted and involve (a) transmissions over various networks and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks. You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without expressed written permission by us. The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

We are not responsible if information made available on this site is not accurate, complete, or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete, or more timely sources of information. Any reliance on the material on this site is at your own risk. This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.

Prices for our products are subject to change without notice. We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time. We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.

By purchasing a Monthly Subscription, you agree to an initial and recurring Monthly Subscription fee at the then-current Monthly Subscription rate, and you accept responsibility for all recurring charges until you cancel your subscription. You may cancel your Monthly Subscription at any time, subject to the terms of our cancellation policy. AUTOMATIC MONTHLY RENEWAL TERMS: Once you subscribe, Aroma World will automatically process your Monthly Subscription fee in the next billing cycle. Aroma World will continue to automatically process your Monthly Subscription fee each month at the then-current Monthly Subscription rate, until you cancel your subscription through your Aroma World account.

Our website may offer certain products or services that are only available online. Please note that these products or services may have limited quantities and are subject to our Return Policy. While we strive to accurately display the colors and images of our products, we cannot guarantee that your computer monitor will display them accurately. We reserve the right to limit the sales of our products or services to certain persons, geographic regions, or jurisdictions, and may do so on a case-by-case basis. Additionally, we may limit the quantities of any products or services we offer, and reserve the right to change product descriptions and pricing at any time without notice. We may also discontinue any product at any time, and any offers for products or services on our site are void where prohibited. Please note that we cannot guarantee that any products, services, information, or other materials purchased or obtained through our site will meet your expectations or be error-free.

We reserve the right to refuse any orders you place with us, and may limit or cancel quantities purchased per person, household, or order. This includes orders placed by or under the same customer account, credit card, or billing/shipping address. In the event that we change or cancel an order, we will attempt to contact you using the email address and/or billing address/phone number you provided. We may also limit or prohibit orders that we suspect are placed by dealers, resellers, or distributors. By making a purchase on our site, you agree to provide accurate and up-to-date billing and account information, including email address and credit card numbers and expiration dates. It is your responsibility to promptly update this information as necessary. For more information, please review our Returns Policy.

We may offer you access to third-party tools that we do not monitor or control, and for which we do not provide any warranties, representations, or conditions. By using these optional third-party tools, you acknowledge and agree that you do so at your own risk, and that you are responsible for reviewing and approving the terms and conditions of the relevant third-party provider(s). We may also introduce new features or services through our site in the future, which will also be subject to these Terms of Service.

Our Service may include content, products, and services from third-party sources. Any third-party links on our site may direct you to websites that are not affiliated with us, and we are not responsible for examining or evaluating the content or accuracy of these sites. We do not warrant or have any liability or responsibility for any third-party materials, websites, products, or services. You should carefully review the policies and practices of any third-party website before engaging in any transactions. Any complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.

If you choose to submit any comments, suggestions, proposals, or other materials to us, whether at our request or not, you agree that we may use, copy, publish, distribute, translate, or otherwise make use of them in any medium without restriction. You acknowledge that we are under no obligation to maintain confidentiality or compensate you for any such submissions, or to respond to any comments you make. We reserve the right to monitor, edit, or remove any content that we determine in our sole discretion to be unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene, or otherwise objectionable, or that violates any party’s intellectual property or these Terms of Service. By submitting your comments, you acknowledge and agree that you will not infringe upon the rights of any third party, including but not limited to their copyright, trademark, privacy, personality, or any other personal or proprietary rights. Additionally, your comments must not contain any defamatory, obscene, abusive, or otherwise unlawful material, nor should they contain any viruses or malware that could potentially harm the operation of the Service or any related website. You are prohibited from using a fake email address, posing as another individual, or misleading us or any third-party regarding the origin of your comments. You are solely responsible for the accuracy and appropriateness of your comments, and we will not be held liable for any comments posted by you or any other third party.

Your submission of personal information through the store is governed by our Privacy Policy. To view our Privacy Policy.

Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times, and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order). We undertake no obligation to update, amend, or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website should be taken to indicate that all information in the Service or on any related website has been modified or updated.

In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.

We do not guarantee, represent, or warrant that your use of our service will be uninterrupted, timely, secure, or error-free. We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable. You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you. You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided ‘as is’ and ‘as available’ for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement. In no case shall Aroma World , our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.

You promise to compensate, defend, and protect Aroma World and its affiliates, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns, and employees from any claim or demand, including reasonable legal fees, made by a third party due to or resulting from your violation of these Terms of Service or the documents they reference, or your violation of any law or the rights of a third party.

If there is a dispute (except for one limited to small claims) between you and the Company (which includes the Company, its affiliates, and their respective officers, directors, employees, and agents), you and the Company agree to resolve the dispute through arbitration with a single arbitrator under the current rules of the American Arbitration Association (AAA). The arbitration will take place near the closest AAA office to you, or remotely if one is not reasonably convenient to you or the Company, rather than in court. The Federal Arbitration Act governs the arbitrability of all disputes between you and the Company. If you do not want to be bound by this arbitration provision, you must notify the Company in writing within 30 days of agreeing to the Terms that you do not want to resolve disputes with the Company through arbitration. Additionally, you agree not to participate in a class action, class-wide arbitration, claims brought in a representative capacity, or consolidated claims involving another person’s account or dealings with the Company if the Company is a party to the proceeding. The arbitrator will interpret and determine the validity of the arbitration provision, including unconscionability. If the arbitrator finds the arbitration provision, including the class waiver, unenforceable in whole or in part, the entire arbitration provision will be null and void, and either party may file the action in court.

If any provision of these Terms of Service is found to be illegal, invalid, or unenforceable, it will still be enforceable to the maximum extent permitted by law, and the unenforceable portion will be considered severed from these Terms of Service. This determination will not affect the validity and enforceability of any other remaining provisions.

The responsibilities and liabilities of the parties incurred before the termination date will survive the termination of this agreement for all purposes. These Terms of Service are in effect unless and until terminated by you or us. You may terminate these Terms of Service by notifying us that you no longer want to use our services, or when you stop using our site. If we determine, in our sole discretion, that you have failed to comply with any term or provision of these Terms of Service, or if we suspect that you have failed to comply, we may terminate this agreement without notice at any time. You will remain liable for all amounts due up to and including the date of termination, and we may deny you access to our services (or any part thereof) accordingly.

The failure of Aroma World to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision. These Terms of Service and any policies or operating rules posted by us on this site or in respect to The Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service). Any ambiguities in the interpretation of these Terms of Service shall not be construed against Aroma World as the drafting party.

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of Miami, Florida, USA.

You can review the most current version of the Terms of Service at any time at this page. We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.

Questions about the Terms of Service should be sent to us at

If you are interested in purchasing diffusers and oils, the order minimum is $2,500 and requires a Scent Consultant appointment in order to make a purchase. As part of the Wholesale program, selling on third-party retailers such as Amazon, is strictly prohibited and a violation to the Wholesale agreement. Aroma World reserves the right to disable or permanently remove access to any Wholesale account who is found selling our products on third-party retailing sites, including but not limited to Amazon.
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